Privacy Policy

When you access, we may ask for and may collect Personal Information from you. 

Personal Information means information such as your name, e-mail address, billing address, delivery address, telephone number, product selections and credit card or other payment details.

We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, domain types like and .com) your browser type, the country and telephone area code where your computer is located, the pages of our websites that were visited during your visit, the advertisements you clicked on and any search terms that you entered on our website (“User Information”). We will treat all your Personal Information and User Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation .

We will use your information only for the following purposes:

  • Processing your orders;
  • Notify you of your order and delivery status;
  • Manage your account;
  • For statistical or survey purposes to improve this Website and its services to you;
  • To serve website content to you;
  • To administer this website;
  • If you consent, to notify you of enhancements to our services, such as changes to the website, new products & services or special offers that may be of interest.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being in breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Your Personal Information will not be disclosed to third parties
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

Cookies: Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system. This cookie is saved to your system and is valid for one month with each new visit creating a new cookie overwriting any generated on previous visits to our site.

A cookie is also used when you upload an artwork image to allow us to automatically display that image on future visits. This cookie expires after 7 days.

If your internet browser is set to reject cookies or if your network firewall will not allow them, then unfortunately you will not be able to use the above features.

Please refer to your internet browser help file to see how to enable cookies on your PC.

In order that we can monitor and improve the site we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website that you visited prior to this site. This may involve the use of a cookie that will not expire at the end of your browsing session.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses “cookies” to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

META data: Meta data can be created by digital cameras and stored within digital images. Example are date/time stamps, personal notes and GPS data. If you upload digital images to our website for the purposes of seeing what they look like in various picture frame designs, we strip all Meta data from the images before they are stored on our server. We also completely change the file name to ensure that no personal identifiers are present. Files are deleted after 7 days.